About Us

Our mission
Our mission is to enable our clients to exceed their business goals using the most effective communications solutions.

Who We Are?
Headquartered in Singapore, Terra now operates in over 10 countries in the Asia Pacific region.We have helped corporate clients to design, build, manage and optimize their Communications Infrastructures which enhanced their business communications and operations, improved their staff productivity, and significantly increased profitability with improved customer satisfaction.

As an end – to – end Communications solutions provider, Terra Systems aims to provide complete, dynamic, reliable, and cost – effective solutions which harness the power of best in class technologies and products.With a strong focus on our core capabilities such as Business Analytics, Data and Voice Networking, Contact Centre Solutions, Software Development, and Managed Services, we are committed towards excellence in service, efficiency and innovation.

Whether you’re building your very first business, ready to upsize, or reconstructing for investment, Terra Systems is committed to be with you every step of the journey–ready to equip you with the best solutions to help you overcome the challenges of your business dynamic markets.

What we do

Since our incorporation in 2003, Terra Systems has evolved into a multi-platform Communications Solutions Provider for companies, ranging from small, medium to large enterprises.Our communications solutions are offered in 4 major areas:

Communication Analytics

We provide specialized consulting services to examine each business profile and leverage on a combination of advanced analytics tools and software coding to achieve a 360 degrees’ analytical results.

Communication Service

We build multi-national teams of capable, interactive and motivated members with multi-skills and multi-languages to handle all forms of interactions on behalf of our clients.

Communication IT Services

We partner with world-leading hardware and software manufacturers and by developing integrated solutions to deliver the most effective IT infrastructure for our clients.

Communication Applications

We develop business applications for hybrid-cloud deployment that works on all computers and mobile devices.

Our Milestone

Why Terra Systems?

Unique Value Propostion

Our clients choose us because:

We have full confidence in our methodology and our ability in the systematic execution of your business requirements. We work closely with each client from the initial brainstorming, designing and development stages, all the way to the building and supporting phases. Optimizing the overall infrastructure process requires attention to detail, experienced resources, and people dedicated to achieving our client’s objectives.

Contact Us today for a no-obligations discussion on how we can help your business.

Who are our clients?

We work with market operators, consultancy firms, training organizations, telecom and IT companies, cloud providers, national regulatory authorities, government and public sector, financial institutions, small and medium enterprises (SMEs)

Service we offer

Digital Strategy Advisory
Customer Centric Design
Technology Consulting
Business Process Services
Digital Marketing Consulting & Implementation
IT Consulting
IT Services
Call Centre Training Publiv Relations

We will provide RFID passive solutions for:

Asset Management Inventory Management
Real Time Location Tracking
Identity and Security

Premium Quality

We believe that regardless of what business our clients are in, suppliers and vendors play a key role in our clients' success. Thus having high quality in service delivery would ensure smooth operation and profitability of our clients. We believe in attaining ISO 9001:2015 certification is in line with our commitment in delivering premium quality of services

URN-Key Solutions

We have a proven track record to design, develop, and implement turn-key solutions for large enterprises to build their IT infrastructure across Asia Pacific region. This arrangement saves ample time, avoiding the hassle of setting up a business process.

Single-Vendor Management

Being a single vendor that is capable to manage our clients' entire IT infrastructure, our customers can save time and reduce complexities in working with multiple vendors which greatly improve their service response time and reduce bottom lines. Terra can perform as a local project manager on behalf of our clients in managing multiple vendors.

Regional Coverage

Through more than 20 subsidiaries and associate companies we employ over 300 staff to provide end-to-end solutions for local and multi-national companies bottom lines. Terra can perform as a local project manager on behalf of our clients in managing multiple vendors

Specialist Capabilities

Our support teams are equipped with the latest technologies in our regional data centers and demo centers. In addition, each product specialist undergoes annual product training and certifications to ensure that they are experts in their area of work.

Committed To Your Growth

By implementing solutions aligned to meet your organizations' long-term path to market leadership, we help you stay focused on your business strategy and help you expand as you adapt to market dynamics. Terra Systems goes beyond a mere transactional relationship with you, but also act as your long term ally and trusted business advisory.

Our Team

Roy Toh

Chief Executive Officer

Roy co-founded Terra Systems Singapore in May 2003, but acted as a sleeping partner until he officially worked full-time in 2009.

Roy has extensive experience in running technology businesses having over 15 years of corporate business management experience. Roy was a Sales Director at a Singapore listed company for 5 years and left to join a global MNC as Asia-Pacific Vice President in 2007. He managed portfolios of multi-millions of businesses across Asia-Pacific. Roy is also a technoprenuer having started several other technology companies in Singapore, Malaysia, China and United States.

Edmund Liu

Chief Operating Officer

Edmund Liu joined Terra in 2020 to manage Terra’s contact centre business. He is currently managing a team of more than 150 staff, across various projects for the Immigration and Checkpoints Authority (ICA), Health Promotion Board (HPB), Ministry of Culture Community & Youth (MCCY), and the Singapore Tourism Board (STB). As COO, Edmund helps to steer the drive towards operational efficiency, through the use of Customer Relationship Management (CRM), Knowledge Management (KM), and Quality Assurance (QA) initiatives.

Prior to this appointment, Edmund held various senior level positions in a number of global MNCs, with over 15 years of experience across client management, project management, business process improvement and software development.

Maureen Chua

Chief Administrative Officer

As CAO, Maureen works closely with the CEO on ensuring operational and administrative efficiency. She leads a range of functions including Corporate Development, Administration, HR and Executive Compensation. Maureen brought along her 17 years’ of experience, holdings senior management positions in Human Resources and Corporate Affairs. She is responsible for most start-up businesses across Singapore, Malaysia, Philippines, Shenzhen and Shanghai.

Meiyan

Chief Financial Officer

To support Terra System’s exciting business growth, Meiyan joined the management team of Terra Systems as CFO in June 2021, and is responsible for accounting, financial, taxation and treasury matters of the Group.

She has more than 17 years of experience in Big 4 audit and SGX listco environments.

A CA Singapore and FCCA, UK, Meiyan is a member of the Institute of Singapore Chartered Accountants, and a Fellow of the Association of Chartered Certified Accountants, UK.